Stores like these are getting harder and harder to come by in these days of corporately controlled big-box stores. Shelbyville, however, has a new local option for retail shopping with the Sears Hometown Store at 620 Madison St.
At the Sears Hometown Store in Shelbyville customers can find an incredible selection of the top appliance brands, lawn and garden equipment, Craftsman tools, electronics, mattresses and more.
"The Sears Hometown Store is exactly what it sounds like," said owner Mike Winton. "It's a locally owned store that has a major company's products available to the public through local folks. The only way you can get down-home customer service is through local ownership."
To provide this peace of mind to local customers has long been a goal for Winton. Sears had a store in Shelbyville around 10 years ago that went through a transition, and eventually closed. Winton had checked into buying the space, but couldn't make the financials work out.
Eventually, though, Winton would find his way back to the Sears company. A couple of years ago, while running for State Representative, Winton was searching for ways to create jobs when he found out that Sears was looking to expand into the area. After following up, it took Winton around a year to get set up with Sears for his own Hometown Store.
"There's really no reason to go anywhere else," said Winton. "We're locked in to a price-match guarantee, so just come in and shop with us and let us take care of you."
"Purchase decisions are increasingly important now," Winton said. "We want to have great customer service from the time a customer walks in the door."
One of the tools they use to help customers is shopping guides. Their practice is to try to find out what your needs are, set you up with the best products for your needs at the best price, and then let you make the decision.
"This is a place you know you can come to trust," said Winton. "You can come in, use our system to do your research, plug in your order, and have items shipped to your home or our store practically for free."
Winton's Sears Hometown Store will celebrate its grand opening this Saturday on St. Patrick's Day. The Shelbyville Fire Department and Emergency Management Services will be on hand to talk about safety, an issue that is all-important when dealing with electric tools and appliances.
Door prizes will be awarded to visitors of the grand opening, including giveaways and gift certificates. Free hot dogs and hamburgers will be served from 11 a.m. to 1 p.m., and a leprechaun will serve as special guest to celebrate St. Patrick's Day.